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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jacqueline Evans

November 26, 2025

5  out of  5
rating by Jacqueline Evans
"Start Farm insurance is the best. They have the best team of ladies ready to assist even when you mess up. I truly appreciate their professionalism and understanding. I will always support them and refer customers to this location only!! Thank you for your understanding and patience. These qualities are priceless to have! Thank you!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tamika Bryant

November 25, 2025

5  out of  5
rating by Tamika Bryant
"Best Insurance Company I ever had. Ms.Molly and Mr. Thomas always take care of our needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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smw12192

November 25, 2025

5  out of  5
rating by smw12192
"We've had our auto and home policies with l state farm for years now and started a life just a couple years ago. The people that work here age so friendly, knowledgeable, and reply quickly. Molly is amazingly sweet and so darn helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Maurice Mclean

November 25, 2025

5  out of  5
rating by Maurice Mclean
"They are the best I've had in awhile. Stephanie and Robin were very helpful"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Joseph Espinosa

November 25, 2025

5  out of  5
rating by Joseph Espinosa
"Since I’ve been with State Farm, Thomas Owen and his staff have taken great care of my family and me. Robin made everything as easy as 1-2-3 when I added my oldest son to my auto insurance policy. I couldn’t be happier with the outstanding customer service and reasonably priced coverage I receive from State Farm. Thank you, Thomas Owen and team!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us. We look forward to continuing to support your insurance needs."
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John Graves

November 24, 2025

5  out of  5
rating by John Graves
"I highly recommend this agency. They actually take the time to lookout for there customers, and makes sure that everything is to your satisfaction. Join the team.....you'll see!!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our office. If you ever have any questions or need assistance, we’re here to help!"
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Steph Bru

November 24, 2025

5  out of  5
rating by Steph Bru
"I had the lovely experience of having both my life policies written by Ms. Molly Duval. Not only did she make the process quick, she explained it all in detail (she’s quite funny as well). Definitely recommend all products through State Farm and if you have the opportunity to speak with anyone in the office, it’ll be lovely, witty, but quite lovely."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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A Doyle

November 20, 2025

5  out of  5
rating by A Doyle
"This office is great! My questions are always answered in a timely manner and they are friendly and courteous! My brother-in-law recommended them and I will now do the same! Also State Farm has amazing rates!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Edna Hamilton

November 14, 2025

5  out of  5
rating by Edna Hamilton
"Staff are always courteous polite and most helpful.ill never switch to anyone else."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Maurice L

November 13, 2025

5  out of  5
rating by Maurice L
"Walked in to remove a vehicle and reduce the yearly mileage and both Stephanie and Robbin were both very friendly, professional and informative toward my request."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Vanessa M White

November 13, 2025

5  out of  5
rating by Vanessa M White
"Most excellent service !!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Rudolph Fletcher

November 12, 2025

5  out of  5
rating by Rudolph Fletcher
"I been with this company for years, they are like family, whenever my family and I were in any situation over the road, State Farm made sure our vehicles were repaired and that we were covered with transportation for the time our car was in the shop. Whenever we call Thomas Owen's office, they emphasized and show in their action how much they care about my family. My wife and I recommend this office to all of our family and friends."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sarah Jones

November 12, 2025

5  out of  5
rating by Sarah Jones
"Great experience with Thomas Owen — State Farm. The team was professional, knowledgeable, and quick to answer my questions. They explained my options clearly, handled everything efficiently, and followed up to make sure I was comfortable. Honest, dependable service — highly recommend"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Brook

November 12, 2025

5  out of  5
rating by Brook
"I don’t usually write reviews, but Thomas Owens State Farm deserves one. My policy lapsed because we literally didn’t have the funds — more important bills had to be prioritized during the government shutdown. We run a small childcare business and many parents weren’t getting paychecks either, so making the payment simply wasn’t possible. Molly realized something wasn’t right when the policy lapsed and called to figure out what was going on — not a “Hey Brook, pay your bill,” but more like, “Hey Brook, are you guys okay?” That kind of check-in and genuine concern is rare, and it honestly brought me to tears. Her clear communication, empathy, and willingness to help while my family and business were under real financial strain made all the difference. Small businesses are the backbone of our communities; when neighbors, businesses, and service providers look out for each other, families and neighborhoods survive and thrive. Thomas Owens, Molly, and the rest of the team are family to us at this point. We’ve been with them for years and will continue to stay with them. That’s something you don’t get every day."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Imani Kelsey

November 10, 2025

5  out of  5
rating by Imani Kelsey
"If you’re looking for someone reliable to assist you, I highly recommend Stephanie with Thomas Owen State Farm. She’s incredibly kind, knowledgeable, and always ready to help with any questions you may have!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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carlos b

November 7, 2025

5  out of  5
rating by carlos b
"I was fortunate to have a quite given by Statefarm to me and my wife for insurance. The sales paresis, Stephanie was very thorough and detail oriented about her knowledge of giving us the best quality customer service ever so we were delighted to purchase a policy"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Paula Cody, Ed.D.

November 7, 2025

5  out of  5
rating by Paula Cody, Ed.D.
"Molly provides AWESOME customer service!"
We responded:
"We’re honored by your positive feedback! Molly is the best. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Debra Smith

November 6, 2025

5  out of  5
rating by Debra Smith
"Stephanie and team were professional and accommodating when asking for documentation for the closing of my home."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to work with you! If there is anything else we can do for your insurance needs, just let us know!"
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Vashni Bethea

November 6, 2025

5  out of  5
rating by Vashni Bethea
"Hands down, the best insurance agent ever. From policy changes to even a recent total loss on my previous vehicle, the staff here has helped me tremendously throughout the years. And they are very quick and thorough. I wouldnt trust anyone else with my insurance needs"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Gary Barrett

November 3, 2025

5  out of  5
rating by Gary Barrett
"I have nothing but good things to say about the Thomas Owen-State Farm Agency in general concerning their professionalism and responsiveness. More specifically, I want to give a shout out to Robin Hall who went above and beyond the call of duty to resolve issues concerning a commercial vehicle sideswiping my GMC truck. She took the initiative to act in my best interest to bring the case to closure and get my vehicle repaired without undue delay. I have shared my experience with her amazing service with everyone I have talked to about the accident. So glad I switched to this agency for my home and autos."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Evangela Steele

October 31, 2025

5  out of  5
rating by Evangela Steele
"I loved Ms. Stephanie from this office. If I used State Farm again I would only work with her. She was always friendly and kind. She was the picture of professionalism. I am horrible with names, the absolute worst, but I will never forget hers because her customer service was just that good. She deserves a raise. She always called back extremely quickly if my call was missed. This is the best service I have ever had from an insurance company."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Latoya Solomon

October 28, 2025

5  out of  5
rating by Latoya Solomon
"I would recommend this agency to anyone. From car to home and life insurance they have you covered. Thomas and his staff is so professional as well they make me feel apart of the family."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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latonya Kellon

October 13, 2025

5  out of  5
rating by latonya Kellon
"I have been with State Farm for quite a few years and they have been nothing but generous and final personal level. They have to revenge a godsend. My agents and his staff have gotten me through some pretty traumatic experiences over these last three years. I appreciate them and I am a lifelong customer."
We responded:
"Thank you for your kind words. It is a pleasure to work with you. We are always here to help in any way we can!"
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Samantha RF

August 6, 2025

5  out of  5
rating by Samantha RF
"Molly Duval is an absolute asset to State Farm (Thomas Owen) and especially to me. Her depth of understanding across our multiple home and auto policies has been invaluable, and she consistently goes above and beyond to ensure we feel supported and informed. What truly sets Molly apart is her genuine desire to help—she's always positive, proactive, and incredibly responsive whether it's via phone, email, or any other channel. Most recently, she assisted us with an out-of-state State Farm policy related to a deceased family member’s home. Even though it wasn’t directly under her scope, she didn’t hesitate to offer help, share resources, and connect us with the right contacts. Working with Molly gives us peace of mind that we're in good hands. She’s a true professional and a pleasure to work with! I'm thankful for Molly, she makes this part of 'adulting' a lot easier :)"
We responded:
"We’re honored by your positive feedback! We also think Molly is awesome! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Fred Bennett

August 6, 2025

5  out of  5
rating by Fred Bennett
"We've been State Farm clients for 25 years, with multiple policies, and now in multiple states, and we've ALWAYS had exceptional service when we made a claim. Recently, we got bogged down in very poor communications from a claims adjuster, and after two months the claim was still pending. We are SO GRATEFUL to Molly Clark in Thomas Owen's office who broke through the log jam and got our claim paid in full. She's evidence, again, that each of us can be the difference needed in a given situation."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. We think Molly is awesome also! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"