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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dean Brown

December 23, 2025

5  out of  5
rating by Dean Brown
"They will take great care of whatever needed , they are friendly and comfortable to talk to, Mrs Robin, Mrs Molly and Mrs Stephanie and im sure any of the staff will handle whatever related situations you need , NO AUTOMATED VOICES OR PRESSING NUMBERS, A REAL GENUINE PERSON WILL ANSWER! APPRECIATE YALL!!"
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SANDY MARTIN

December 23, 2025

5  out of  5
rating by SANDY MARTIN
"So far I'm a fan of this agency great customer service and overall friendly representatives and affordable rates"
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Ian Sweeney

December 22, 2025

5  out of  5
rating by Ian Sweeney
"Love this place, Molly is my rep and she rocks!"
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Evelyn Batang

December 20, 2025

5  out of  5
rating by Evelyn Batang
"Staff are very welcoming and nice. Mr. Owen was very helpful and professional . I am one satisfied customer here."
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Brittney eberman

December 19, 2025

5  out of  5
rating by Brittney eberman
"I had a great experience with State Farm, thanks to Molly! She was incredibly helpful, kind, and patient throughout the entire process. She took the time to explain everything clearly and made sure all of my questions were answered. It’s rare to find someone who is both knowledgeable and genuinely caring Molly truly went above and beyond. I highly recommend working with her!"
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Molly Sanchez

December 19, 2025

5  out of  5
rating by Molly Sanchez
"I had the pleasure of working with Molly Duval! I wanted a quote for auto insurance to compare with my current one. And let me tell you she was so prompt with all my questions! I received my quote quickly as well with a breakdown included. Her customer service is top notch!"
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Brittany Hunnicutt

December 19, 2025

5  out of  5
rating by Brittany Hunnicutt
"Molly has been assisting me for years! She has always been professional and willing to help with my questions or needs. Thank you StateFarm and Molly for everything ♥️🎄"
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Laronda Franklin

December 8, 2025

5  out of  5
rating by Laronda Franklin
"I love the way they treat me and the service they provide."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kiara Mungo

December 5, 2025

5  out of  5
rating by Kiara Mungo
"Mollie was a great help! She quoted me a year ago and then called back to let me know that the annual cost of my policy had decreased and now was the time to lock in with State Farm. I inquired about other policies and she helped me with that too. This agency is efficient and caring and I hope to always work the Mollie and Thomas Owen-State Farm Agency because they are persistent and caring . Thanks guys!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Bryce Belen

December 4, 2025

5  out of  5
rating by Bryce Belen
"I’ve been working with Molly who has been nothing but helpful and friendly, highly recommend"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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shawn culbreth

December 2, 2025

5  out of  5
rating by shawn culbreth
"Stephanie was very helpful and courteous and was able to help me out with just the right policy was looking and saved me money would highly recommend"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jacqueline Evans

November 26, 2025

5  out of  5
rating by Jacqueline Evans
"Start Farm insurance is the best. They have the best team of ladies ready to assist even when you mess up. I truly appreciate their professionalism and understanding. I will always support them and refer customers to this location only!! Thank you for your understanding and patience. These qualities are priceless to have! Thank you!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tamika Bryant

November 25, 2025

5  out of  5
rating by Tamika Bryant
"Best Insurance Company I ever had. Ms.Molly and Mr. Thomas always take care of our needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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smw12192

November 25, 2025

5  out of  5
rating by smw12192
"We've had our auto and home policies with l state farm for years now and started a life just a couple years ago. The people that work here age so friendly, knowledgeable, and reply quickly. Molly is amazingly sweet and so darn helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Maurice Mclean

November 25, 2025

5  out of  5
rating by Maurice Mclean
"They are the best I've had in awhile. Stephanie and Robin were very helpful"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Joseph Espinosa

November 25, 2025

5  out of  5
rating by Joseph Espinosa
"Since I’ve been with State Farm, Thomas Owen and his staff have taken great care of my family and me. Robin made everything as easy as 1-2-3 when I added my oldest son to my auto insurance policy. I couldn’t be happier with the outstanding customer service and reasonably priced coverage I receive from State Farm. Thank you, Thomas Owen and team!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us. We look forward to continuing to support your insurance needs."
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John Graves

November 24, 2025

5  out of  5
rating by John Graves
"I highly recommend this agency. They actually take the time to lookout for there customers, and makes sure that everything is to your satisfaction. Join the team.....you'll see!!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our office. If you ever have any questions or need assistance, we’re here to help!"
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Steph Bru

November 24, 2025

5  out of  5
rating by Steph Bru
"I had the lovely experience of having both my life policies written by Ms. Molly Duval. Not only did she make the process quick, she explained it all in detail (she’s quite funny as well). Definitely recommend all products through State Farm and if you have the opportunity to speak with anyone in the office, it’ll be lovely, witty, but quite lovely."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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A Doyle

November 20, 2025

5  out of  5
rating by A Doyle
"This office is great! My questions are always answered in a timely manner and they are friendly and courteous! My brother-in-law recommended them and I will now do the same! Also State Farm has amazing rates!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Edna Hamilton

November 14, 2025

5  out of  5
rating by Edna Hamilton
"Staff are always courteous polite and most helpful.ill never switch to anyone else."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Maurice L

November 13, 2025

5  out of  5
rating by Maurice L
"Walked in to remove a vehicle and reduce the yearly mileage and both Stephanie and Robbin were both very friendly, professional and informative toward my request."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Vanessa M White

November 13, 2025

5  out of  5
rating by Vanessa M White
"Most excellent service !!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Rudolph Fletcher

November 12, 2025

5  out of  5
rating by Rudolph Fletcher
"I been with this company for years, they are like family, whenever my family and I were in any situation over the road, State Farm made sure our vehicles were repaired and that we were covered with transportation for the time our car was in the shop. Whenever we call Thomas Owen's office, they emphasized and show in their action how much they care about my family. My wife and I recommend this office to all of our family and friends."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sarah Jones

November 12, 2025

5  out of  5
rating by Sarah Jones
"Great experience with Thomas Owen — State Farm. The team was professional, knowledgeable, and quick to answer my questions. They explained my options clearly, handled everything efficiently, and followed up to make sure I was comfortable. Honest, dependable service — highly recommend"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Brook

November 12, 2025

5  out of  5
rating by Brook
"I don’t usually write reviews, but Thomas Owens State Farm deserves one. My policy lapsed because we literally didn’t have the funds — more important bills had to be prioritized during the government shutdown. We run a small childcare business and many parents weren’t getting paychecks either, so making the payment simply wasn’t possible. Molly realized something wasn’t right when the policy lapsed and called to figure out what was going on — not a “Hey Brook, pay your bill,” but more like, “Hey Brook, are you guys okay?” That kind of check-in and genuine concern is rare, and it honestly brought me to tears. Her clear communication, empathy, and willingness to help while my family and business were under real financial strain made all the difference. Small businesses are the backbone of our communities; when neighbors, businesses, and service providers look out for each other, families and neighborhoods survive and thrive. Thomas Owens, Molly, and the rest of the team are family to us at this point. We’ve been with them for years and will continue to stay with them. That’s something you don’t get every day."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"